Answer every patient call. Even at 11 PM. Even in Spanish.
Sophie is an AI phone receptionist built for independent dental and optometry practices. She picks up every call, answers common questions, and books appointments around the clock — so you never lose a patient to voicemail again.
Don't take our word for it — dial +1 (626) 699-9571 and talk to Sophie yourself. No sign-up, no sales rep.
Live in days, not months
Sophie plugs into how your front desk already works. Three steps and she's answering calls.
We learn your practice
You tell us your hours, services, insurance details, and how you like appointments booked. We build Sophie's knowledge around your specific practice.
Sophie answers the phone
Forward your line — or a new number — to Sophie. She greets callers in English or Spanish, answers questions, and books appointments straight into your calendar.
You get every lead
Every call is captured, every booking logged. Anything Sophie can't handle gets routed to your team with a clear summary — no lost patients, no missed messages.
Most patients still call — and hang up when no one answers
Missed calls are missed revenue. Sophie makes sure the phone is always answered, professionally, on the first ring.
24/7 coverage
Nights, weekends, lunch breaks, holidays. Sophie never sends a caller to voicemail — even at 11 PM.
Fluent in English & Spanish
Sophie switches languages naturally, so Spanish-speaking patients across SoCal always feel welcome.
Books appointments
She checks availability and books patients directly — no more phone tag or back-and-forth to schedule a visit.
No lost leads
Every caller is answered and logged. New patients don't slip away because the line was busy or after-hours.
Frees up your front desk
Your team stops chasing the phone and focuses on patients in the chair. Routine calls handle themselves.
Consistent & professional
Every caller gets the same warm, accurate greeting — no bad days, no rushed hand-offs, no forgotten details.
Hear her before you sign up
This is the whole point: you can actually talk to Sophie right now. Pick up your phone, dial the number, and ask her anything a patient would.
+1 (626) 699-9571Simple, flat monthly pricing
No per-minute surprises. One price per practice location.
Sophie Voice
AI phone receptionist for one practice location
Month-to-month. Cancel anytime. Includes setup.
- 24/7 inbound call answering
- English & Spanish, bilingual
- Appointment booking
- Answers your FAQs (hours, insurance, services)
- Call summaries & hand-off to your team
Sophie Voice + Chat
Voice AI receptionist plus website chatbot
Month-to-month. Cancel anytime. Includes setup.
- Everything in Sophie Voice
- Sophie chatbot on your website
- Captures leads from web visitors 24/7
- Consistent answers across phone & web
- One dashboard for both channels
Prices are per practice location. Have multiple offices? Book a consultation and we'll put together a plan.
Questions, answered
What does Sophie do?
Sophie is an AI phone receptionist. She answers your inbound calls 24/7, responds to common patient questions (hours, location, insurance, services), and books appointments. Anything she can't handle is passed to your team with a clear summary of the call.
Can she really speak Spanish?
Yes. Sophie speaks fluent English and Spanish and switches naturally based on the caller. For practices serving SoCal's bilingual communities, that means every patient feels understood from the first hello. Call the demo line and try it in either language.
How does she book appointments?
During setup we connect Sophie to your scheduling workflow and teach her your availability rules. On a call, she checks open slots and books the patient in — then logs the details so your front desk always has an up-to-date record.
What if she can't answer something?
Sophie knows her limits. For anything outside her knowledge — clinical questions, unusual requests, or urgent issues — she takes a message or routes the call to your team, along with a summary so nothing falls through the cracks.
Is this HIPAA-safe?
We build Sophie with a HIPAA-conscious approach: she's designed to handle scheduling and general questions while minimizing the collection of sensitive health information. We're happy to walk through exactly how data is handled for your practice during your consultation.
How long does setup take?
Most practices are up and running within a few days. Once you share your hours, services, and booking preferences, we configure Sophie, test her with you, and go live.
Can I cancel anytime?
Yes. Sophie is a flat monthly service with no long-term contract — cancel anytime. We'd rather earn your business every month than lock you in.
Let's get Sophie working for your practice
Grab a free 15-minute consultation with Erik, our founder. We'll talk through your front desk, answer your questions, and show you exactly how Sophie would work for your practice.
Prefer to hear her first? Call the live demo line at +1 (626) 699-9571.
Or email us directly: erik@guidancewitherik.com
Send us a note
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